Refund Policy

Our Commitment to Your Learning Experience

At AxionGen, we are dedicated to providing you with the highest quality learning experience through our online Courses on our Learning Management System (LMS). We understand that from time to time, circumstances may lead to questions about cancellations and refunds. This policy outlines our approach.

1. Cancellation Policy: Strict No Refund Policy

Please be advised that AxionGen operates under a strict No Refund Policy for all Course enrollments.

Once a Course is purchased, no refunds will be issued, regardless of the circumstances. We strongly encourage you to carefully review all Course details, including the syllabus, instructor information, and any prerequisites, and ensure your full commitment before finalizing your purchase.

2. Incomplete Course or Dissatisfaction

Your learning satisfaction is important to us. If you encounter any technical difficulties that significantly hinder your learning experience, or if you have genuine concerns regarding the quality or relevance of the Course content, please do not hesitate to contact our dedicated support team at hello@axiongen.com.

We are committed to making every reasonable effort to address and resolve any such issues promptly to ensure your learning journey on the AxionGen platform is smooth and fulfilling. This may include providing technical assistance, clarifying content, or exploring alternative solutions on a case-by-case basis.

3. Changes to Course Content and Pricing

At AxionGen, we are continuously working to update and enhance our Course offerings to provide you with the most current and relevant educational content. As a result, please be aware that the content of our Courses, the instructors involved, or the pricing structure may be subject to change without prior notification.

Third-Party Purchases

Please note that this Cancellation and Refund Policy exclusively applies to Courses purchased directly through the official AxionGen platform. For any Courses acquired through third-party platforms or affiliate partners, you will need to refer to their respective cancellation and refund policies, as they may differ from ours.